How Much Does MSPCFO Cost?
Simple, transparent pricing that scales with your MSP — no surprises, just insight.
How is MSPCFO Priced?
MSPCFO is a month-to-month software with the price you pay based on the number of client-facing technicians entering time in your PSA.
30 Technicians are included in the subscription. For each additional 30 technicians, you’ll be charged $100/month.
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Plan Comparison
Basic
Designed to help MSPs implement Member/Resource incentive plans with limited reports.
MSPCFO Support
- Onboarding calls, proactive health checks, and twice-daily data feeds to keep your PSA data accurate and timely.
- Ongoing support via in-platform resources, guides, chatbot access, and a ticketing system for general platform questions.
- Dedicated post-onboarding Customer Engagement Manager (CEM) with scheduled check-ins around 6 weeks and 6 months, serving as the primary point of contact after onboarding.
Member Reports
- Member Reports showing how employees spend their time, how much revenue they generate, and metrics to support productivity-based compensation
Fixed Fee Agreement Analysis
- Fixed-fee agreement analytics including pricing efficiency by agreement, client, and month, plus key drivers of agreement pricing efficiency
Other Features
- Access to Published Reports Limited
- Number of Custom Reports 0
- Up to 30 Client Facing Technicians
Premium
Designed to give MSPs the insights into all aspects of their clients, agreements, and engineers.
Performance Insights
- Overall profitability of clients, projects, and products with detailed P&L reports for each.
- Stack rank your clients or markets by dozens of metrics to highlight underperforming and outperforming clients or areas of your business.
- A single view via Pathways that reveals your inefficient managed services clients and surfaces the actionable insights to improve performance.
- Access to the Insights report showing you three-month trending on managed services clients and engineer utilization.
Revenue Reports
- Clear visibility into overall revenue performance and trends, enabling faster assessment of growth, seasonality, and potential risks.
- Insight into which revenue streams are driving the business, helping prioritize high-value services and improve revenue mix decisions.
- Early warning signals on recurring revenue health, showing whether new growth is outpacing churn and where retention or expansion efforts should be focused.
Ticket Reports
- Immediate clarity on workload and backlog health, helping teams spot capacity issues and prevent tickets from piling up.
- Visibility into where demand is concentrated, helping you identify high-ticket clients or issue types so you can address root causes, adjust scope or pricing, and reduce unnecessary support load.
- Insight into which clients have tickets or ticket types that take longer than average, revealing clients or issues that are over-consuming support.
Other Features
- Access to Published Reports All
- Number of Custom Reports 1
- Up to 30 Client Facing Technicians
Have Enterprise-Level Needs?
Reach out to us for Enterprise Pricing for more than 90 technicians.
MSPCFO Pricing FAQs
- The number of client-facing technicians entering time in your PSA. Up to 30 technicians are included in the subscription, and companies will pay $100/month more for each 30 technicians above that.
- One-time onboarding fee of $500. This includes up to 4 calls and covers data hygiene and training your team.
- If you choose an Annual Subscription, your monthly cost is discounted by 10%.
- Other fees or add-ons we may charge for:
- Additional custom reports;
- Multiple PSA instances;
- Global reporting across multiple account;
- Large data volumes;
- Storing more than three years of PSA data.
MSPCFO currently integrates with ConnectWise and Autotask. The next PSA on the roadmap for integration is HaloPSA.
Onboarding focuses on improving data quality so MSPCFO receives accurate, consistent PSA data and on enabling reporting insights that support strategic decisions around revenue and profitability. During the included onboarding calls, reports are reviewed and tailored to the client’s goals, though not all reports may be covered depending on priorities and progress. Onboarding is designed to be completed within four calls over three months, with additional time or sessions available for purchase if needed due to complexity, data readiness, or scheduling gaps.
MSPCFO is a monthly subscription in US dollars. Your credit card will be billed monthly based on your billing date. Any applicable taxes will also be charged in USD. If you selected an annual subscription, you’ll be billed in USD on the anniversary of your subscription.
MSPCFO is a month-to-month subscription. You can cancel your subscription directly within the MSPCFO application. Simply navigate to Manage Subscription and you will see an option to cancel your subscription. Your subscription will complete its billing cycle and you will not be billed again.
MSPCFO counts technicians or engineer automatically by looking at PSA members or resources who put in 120 hours of client-facing work over a 3-month period.
We will charge per engineer in the system. The first 30 are included in your subscription. After that, we will charge $100 per 30 engineers in your PSA beyond that amount.
MSPCFO has invested significantly to ensure client data is safe and secure. We are SOC 2 Certified, which is available to review upon request. See more at www.mspcfo.com/security
We have a comprehensive list of PSA data recommendations; however, the top requirements are:
- Using ConnectWise or Autotask for your PSA.
- Generating invoices or Purchase Orders from your PSA.
- Technicians entering most of their time in the PSA.
- Time entries for Managed Services are marked as billable and covered by the agreement.
MSPCFO is a reporting software. Upon subscribing, companies will go through onboarding where we will help ensure their data is set up correctly. If changes are needed in your PSA, we recommend working with a consultant. MSPCFO doesn’t have the expertise to make recommendations on how to set up your PSA; rather we can tell you how the data looks. Additionally, we are not business consultants to make recommendations on what actions to take based on the data.
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